The Management of Camping & Bungalows GAVÍN gathers in the following document (Quality Policy) the core principles to be followed by the Management and its staff in order to achieve the company's main objective, which is to fully satisfy the expectations of our clients during their stay in our camping by offering an attentive service, a pleasant environment along with first class facilities, and all this provided by a qualified staff.

This is based on the following core principles of the Camping - Bungalows Gavín's Quality Policy:

• Identifying client needs.
• Continuous training of our team.
• Professional service and custom attention.
• Creating a comfortable and pleasant environment.
• Continuous improvement and innovation of our facilities.
• Quality complementary services.
• Respect for the environment.

In Gavín-Biescas (Huesca, Spain), 10 January 2010.